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Progressive Care
As a leading technology company, we understand the importance of providing high quality and reliable technical support to our clients. No matter how sophisticated or simple your home technology is, you can rest assured that there are always Progressive Smart Home staff members ready to help you! Each family we work with is unique and expects different levels of response time and attention. Because of that, we created multiple service membership options to provide personalized support that is right for you and your family. Each of our memberships comes with different features and guaranteed response time. No matter which membership you select, we promise to deliver personal, first-class home automation services every time you need it.
All New Construction Homes Enjoy a 1 Year Parts & Labor Warranty Standard
Our Plans
Essentials$150/hrPer Incident Remote and on-site Service and Support for your system. Plus$99/moBilled annually Get extended service hours, 1-hour response time and 7 other benefits, including network management. Remote Service 1 System Health Visit Premier$249/moBilled annually Our best standard plan includes 24/7/365 remote system support, complimentary on-site service hours, complimentary equipment repair service plus a full system clean up and health check. Extended Remote Hours 2 System Health Visit 3 Hours On‑Site Service ElitePrice on RequestBilled annually Our very best custom performance solution includes just about everything you need to keep your system running at peak performance. From 24/7/365 servicing to 20 system benefits, this is your premium All‑In Plan. Extended Remote Hours 4 System Health Visits Unlimited On‑Site Service 20 Plan Benefits
Not on One of Our Plans?
We strongly recommend our plans, but you can still access our fantastic service and support team for assistance. As a non-member, you'll be billed for time for any help, whether remote or on‑site.
What's Included
Plan members get 24/7/365 support and service. Non-plan members are limited to business hours and have lower priority scheduling status than plan members, and none of the benefits.
Still undecided? Call us and we'll work you through all the options. We'll work diligently to meet your needs and your budget.